QuickBooks Online Payroll Review

For business owners who prefer to pay employees via paychecks, QuickBooks Payroll has check printing capabilities. To print paper checks yourself, you need to purchase the proper check stock and adjust your printer settings. For more information about this feature, check out our guide to printing QuickBooks payroll checks. QuickBooks Payroll offers transparent pricing, so you know just how much you need to pay when running payroll through its platform.

This is a streamlined solution with plenty of potent features and functions that enable quick and easy management of office tasks. As you’d expect from a company the size of Intuit, if you’re looking for support then there is plenty on offer. Customers can use the support hub as their first port of call for everyday questions. Intuit is a big corporation and its software is all-encompassing, meaning that business owners can carry out a lot of their workflow within one integrated package. Using QuickBooks and Intuit Online Payroll as one entity can therefore allow your company and its employees to enjoy much more simplified processes.

Customer Service – 4/5

Each QuickBooks plan comes with 24/7 customer support via chat, and Payroll Premium and Elite customers have access to full-service 24/7 customer support. If you sign up for the Elite plan, you can choose a callback option to limit the time spent waiting on the phone. Notably, intuit payroll review Intuit outsources HR support to a third-party company, Mineral.

Its collection of getting started videos guides you through all initial steps from adding an employee to updating tax info. We tried Intuit QuickBooks Payroll and compared it to other services on the market. Rob Clymo has been a tech journalist for more years than he can actually remember, having started out in the wacky world of print magazines before discovering the power of the internet.

The Premium package does give you access to a setup review to ensure everything is correct before you process your first payroll. Once you run payroll for an employee, you can no longer add historical data, so be sure to add all the information first. Our exhaustive, 76-point rubric guides the star rating of each payroll provider we review, examining pricing, ease of use, features, customer service, and user reviews. Intuit has many features to help you manage your employees and contractors from a single interface. You can add various details, including job titles, payment information, time off, tax documents, and benefits.

• QuickBooks Online Payroll offers health, vision, and dental benefits through SimplyInsured, which doesn’t offer health benefits in Hawaii, Vermont, and DC.
• Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services.
• Existing QuickBooks users can add payroll services to their accounting platform and follow the same steps to deploy the payroll solution.
• SurePayroll is an affordable and straightforward payroll software that offers automatic payroll runs, tax filing, and exceptional customer service.

QuickBooks sometimes offers introductory discounts with significant savings. These introductory savings packages can offer as much as a 50 percent discount on monthly fees for the first three months. Because QuickBooks recently discontinued QuickBooks Desktop 2020, most services and security updates for that program have ended. However, QuickBooks Online users can go to their Account and Settings page to add payroll to their desktop accounting platform. When evaluating Intuit QuickBooks Payroll, we explored the online interface, mobile apps and workforce portal. In each case, the software was easy for new users to navigate, and if you’re familiar with the QuickBooks Online bookkeeping software, you’ll quickly recognize the layout.

Pricing

On the other hand, if you love QuickBooks Online but aren’t thrilled about QuickBooks Payroll, you have dozens of options. Competitors like Gusto, Paychex, OnPay—honestly, most payroll software solutions—all sync easily with QuickBooks Online. Dealing with normally stressful matters such as payroll is nowhere near as complicated as it used to be, but Intuit makes the job even simpler. Expect lots of automated tasks, plenty of one-click solutions and a healthy supply of practical benefits such as the ability to carry out powerful reporting without become broken in the process.

• If you have budget constraints, you can also look at the free payroll apps available.
• To determine the best payroll software for business owners who prioritize an accounting integration, we looked for vendors with all-in-one accounting and payroll products.
• Whether you wish to set up paid time off or maximum allowed overtime or a pay cycle, it’s as simple as selecting the given option.
• Adding new employees is as simple as adding a row of spreadsheet data.

Compare QuickBooks Payroll pricing and plans 2022

However, it is hard to look past the poor customer support, negative reviews, and user cap. QuickBooks is undoubtedly a big player in the business software world, and the recent updates to its full-service platform demonstrate a willingness to adapt and improve. Companies might have to pay for the elite service with some add-ons to get the same price and level of features as other payroll platforms. However, QuickBooks is continuously adapting and reworking its payroll features. Many discounts and sales are available, so the top price is competitive with industry standards.

And QuickBooks Payroll lacks some key HR features, so if you want more employee benefits and in-house insurance brokers, you’ll get more bang for your buck with Gusto or Paychex. Like most payroll software, QuickBooks Payroll includes a tax-filing accuracy guarantee with each plan. This guarantee means that QuickBooks Payroll will pay any IRS fines incurred by a QuickBooks-caused problem. QuickBooks falls into the latter camp; its HR support center is only accessible to those on the Premium and Elite plans. If you sign up for those plans, you can take advantage of templates for employee onboarding checklists, employee handbooks and job descriptions. The HR support center also ensures compliance with state and federal wage and overtime laws, and provides best practices for hiring, performance and termination.

What Sets QuickBooks Payroll Apart

QuickBooks Payroll is an excellent app from Intuit for managing employee payroll for a small business. If you are already using QuickBooks Online for accounting, the two integrate seamlessly, enabling you to manage both accounting and payroll from a common platform. QuickBooks Payroll also made it to our list of best payroll software for small businesses.

But if you are not already in the QuickBooks ecosystem, you can consider other best payroll apps available in the market before making a final choice. If you have budget constraints, you can also look at the free payroll apps available. With the Elite plan, though, you also get what QuickBooks calls tax penalty protection.

Some of the links on our site are from our partners who compensate us. So important is security to Intuit that it actually has an entire security center, dedicated to keeping the entire product suite and its customers safe and secure. Intuit invests lots of money in ensuring its systems have multiple layers of security. Using the software on a daily basis, you also soon realise just how well it has been engineered, with lots of potential obstacles in place that could foil the likes of scams and phishing attacks. Get document sharing tools, org charts and more, depending on your subscription plan.

QuickBooks Online users can add payroll services to their existing subscriptions, while new customers can bundle payroll and bookkeeping or select a stand-alone Intuit QuickBooks Payroll plan. With a single solution like this, we love that you don’t have to integrate payroll with third-party tools or reenter payroll data into your accounting program. It’s also easily accessible through the QuickBooks Online accounting software, so it’s a simple transition for small employers that are existing QuickBooks users. When rating payroll software, we are looking for very specific qualities. We also look for the presence of client and employee portals, benefits administration, PTO and time management tools, and many more vital features.

Online customer service reviews left us wary — especially when many competitors boast outstanding customer service testimonials. Finding reviews of QuickBooks Payroll is tricky; the Better Business Bureau has many entries for QuickBooks under slightly different names. However, Intuit software has an A rating, although the company is not accredited by the BBB. You can also offer your employees access to 401(k) plans and administer workers’ compensation benefits, powered by NEXT insurance, with any of QuickBooks Payroll’s packages. We were pleased to see that QuickBooks Payroll makes managing employee benefits easy on all plans. Employees can view their options for medical, vision and dental insurance and fill out an application within minutes.

Small businesses that require more hands-on assistance may prefer a payroll solution that offers higher support yet still integrates with QuickBooks Online. Payroll ledgers, which involve payroll journal entries, are essential to recordkeeping whether you run payroll manually or automatically. Several payroll systems integrate with QuickBooks Online, but those payroll providers may charge you add-on fees for general ledger or integration services. With QuickBooks Payroll, there’s nothing to sync or troubleshoot when the programs suddenly quit connecting. It simply works, and that’s why QuickBooks Payroll tops our list for businesses that prioritize accounting integration. For all three plan tiers, federal and state payroll taxes are calculated, filed and paid automatically.

The QuickBooks Payroll portal lets employees access pay stubs and W-2s as well as view PTO balances and withholdings. They can also change and update their details like contact information, bank accounts, and more. In addition to logging time sheets, it lets employees apply for expense reimbursements and request PTO.